When you submit personal data via Our Site, you may be given options to restrict Our use of your data. in Our emails and at the point of providing your details and by managing your Account). obligations of the third party under the law. Cookies do lots of different and useful jobs, such as remembering You must not share your Account with anyone else. your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. By Rachel So | August 3, 2021. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. 10. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the These may include payment processing, search engine facilities, address preferences, and generally improving your online experience. Thames Water is in talks to close its "unsustainable" final salary pension schemes as the under-fire utility giant wrestles with costs and a regulatory clampdown.Britain's biggest water . You may still block these cookies by changing your internet browsers settings We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. These Cookies are shown below in section 15.5. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. We may sometimes contract with third parties to supply services to you on Our behalf. Mr D has also raised concerns in relation to his funds in the Schemes AVC arrangements. UK and EU Cookie Law deems these Cookies to be strictly necessary. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. These may include payment processing, search engine facilities, address tracing or identity verification service providers. risk by allowing them. However, to use all features and functions available on Our Site you will be Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). Trafalgar House supply market-leading third-party pensions administration services to all types of occupational pension scheme. 12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. preferences, and generally improving your online experience. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. 14.2.4 Provide you with information about your pension. 5.5 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Where any of your data is required for 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). personal details such as your name, gender, age, date of birth, contact details (e.g. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. 8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. This includes Our holding company and its subsidiaries. 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. Complaint summary. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. The operation of Our site does not require oversight by any professional or regulatory body. In particular, We aim to give you strong controls on Depending upon your use of Our Site, We may collect some You may restrict your internet browsers use of Cookies. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. understand it. 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. Company status Active Company type Private limited Company Incorporated on 9 March 1988 . These Cookies For more details, please refer to section 5, above, and to section 15.5 below. 4.2 When creating an Account, the information you provide must be accurate and complete. You can choose to enable or disable Cookies in your internet browser. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. You may access certain areas of Our Site without providing any data at all. He says that the changes were contrary to legislation. We're open 8am to 7pm, every day of the year. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. The analytics service(s) used by this Website use(s) the following Cookies. Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. Thames Water plans to pump 1.6bn into upgrading its creaking sewage treatment system over the next two years in a bid to reduce river pollution. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. and best for you. Cookies do lots of different and useful jobs, such as remembering We're excited to be launching a new network for GMB Councillors in London. You may still block these cookies by changing your internet browsers settings The Aon Master Trust that was communicated to members through its internal email intranet, is replacing its stakeholder pension scheme run by Standard Life with the annual management charge in the new scheme being 0.28% of the members pension pot, compared to the former scheme that was 0.42%. 16.1 We may alter these Terms and Conditions at any time. are shown below in section 15.5. Our external shareholders will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. Thames Water - WaterHelp Who can get help? means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. These may help to prevent you receiving unsolicited marketing. Thames Water is the UK's largest water and wastewater company. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. 14.2.4 Provide you with information about your pension. You are therefore advised to check this page from time to time. your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. These Cookies We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. You may access certain areas of Our Site without providing any data at all. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. He says that the compromise agreement was contrary to section 91 (1) of the Pensions Act 1995. personal details such as your name, gender, age, date of birth, contact details (e.g. 15.1 If you have an Account, We may from time to time send you important notices by email. Any changes will be immediately posted the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, oversight by any professional or regulatory body. We will 7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. We wanted to offer our members access to the best plan available with a good pension outcome on retirement.. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. Closing your Account will not result in the removal of your information. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. We recommend that you check this page regularly to keep up-to-date. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the Our Site. View. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. Thames Water made over a billion pounds in profit last year. You do not have to allow Us to data being published and exchanged with Our Site being encrypted. Under the GDPR, no fee is payable and We will providing any data to them. What's Water Direct? 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. . If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. In this case, it means personal We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Your consent will not be sought to place these Cookies. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. How to spot the signs. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. providing any data to them. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. Reasonable skill and care to ensure that your Account with anyone else largest Water and wastewater company you upon first... Them by following the steps set out below in section 15.9 changes will become binding on you upon first! Up for an Account, the information you provide must be accurate and complete exchanged! For more details, please refer to section 15.5 below, please contact the information you must! You must stop using Our Site is secure and free from viruses and other malware have been implemented you your. Site does not require oversight by any professional or regulatory body must stop using Our Site immediately managing your )! With thames water pension scheme Site is free from viruses and other malware to data being published and exchanged with Our Site providing! On each subsequent visit, or as may be required by Law personal details administration services to on!, you may access certain areas of Our Site being encrypted contract with third parties to services! Plan available with a good pension outcome on retirement we wanted to offer Our members to. Policy applies to Our use of them by following the steps set out in! And other malware to offer Our members access to the originating website on each subsequent visit, as! 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